Quality Evaluator: Training & Insights for Programs

Concentrix

Full-time Management & Operations
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Location
makati, metro manila, Philippines
Posted
June 04, 2026

Job Description

A leading customer service company is seeking a Quality Evaluator to support monitoring and evaluating the quality of inbound/outbound calls and other customer contact methods. The ideal candidate will have a Bachelor's degree and strong communication skills. Responsibilities include evaluating calls, reporting results, and maintaining knowledge of programs. This entry-level position requires proficiency in Microsoft Office and the ability to multi-task. Contribute to program performance improvements in a dynamic work environment.
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