Location
mundelein, il, United-States
Posted
June 18, 2026
Job Description
MUST HAVE
Complaint handling / investigations experience – does not want candidates just doing complaint intake
Gathering evidence
Critical thinking
Understands complaint world
Does not need MDR experience but that’s a plus
No lab people (manager does not like candidates coming from a lab environment)
Investigated samples
Understand confirmed and not confirmed
CAPA’s
5 why’s
Complaint Remediation Quality Specialist
Responsible for executing targeted product complaint remediation activities. This role focuses on retrospective complaint investigations, documentation updates, and cross-functional collaboration to ensure compliance with internal standards and external regulatory expectations.
MAJOR RESPONSIBILITIES
- Review and remediate historical product complaints to ensure completeness, accura...