Location
manila, metro manila, Philippines
Posted
May 30, 2026
Job Description
Company Description:
Sutherland is seeking an organized and goal-oriented person to join us as a Quality Director. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description:
- Lead the team: Provide direction to the team on how to manage quality to meet or exceed Quality SLAs for the programs at the assigned site(s).
- Strengthen relationships: Work in a collaborative manner with stakeholders - various touch points with stakeholders to discuss performance, partner with program to deliver excellent service to our customers.
- Engage the team: Ensure employee satisfaction. Build a positive working atmosphere within the team and engage the team members with employee engagement models. Build competencies within the team so they can pick up additional respons...