Quality Controls Analyst (Junior to Mid)

full-time Business Operations Specialists

Job Description

The Quality Controls Analyst is responsible for evaluating and improving the accuracy, compliance, and efficiency of underwriting processes within the Insurance and Reinsurance business. This role ensures adherence to company guidelines, regulatory requirements, and service level agreements through systematic audits, feedback, and continuous improvement initiatives.

Qualifications

Quality Monitoring & Auditing

• Conduct regular quality reviews of post-bound activities processed by the operations team in various systems
• Evaluate accuracy, completeness, and compliance with underwriting guidelines
• Perform sampling and audit checks based on established QA frameworks

 

• Reporting & Analytics
  • Prepare and maintain QA scorecards, dashboards, and reports
  • Analyze audi...