Quality Control Specialist I — Call Center QA & Coaching
Link-Worldwide
Full-time
Gestión de calidad y operaciones
Location
valle de chalco solidaridad, estado de méxico, Mexico
Posted
July 09, 2026
Job Description
Link-Worldwide in Valle de Chalco Solidaridad is seeking a Quality Control Specialist to monitor and evaluate inbound customer service calls. You will provide coaching to Customer Service Representatives and create reports on the quality of service.
The ideal candidate will hold a High School Diploma, have basic reporting skills, and ideally possess 1-2 years of experience. This role is essential for ensuring high-quality customer interactions and supporting service excellence.
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