Quality Assurance Leader: Process Improvement
Teleperformance
Full-time
Quality Management & Operations
Location
cape town, western cape, South-Africa
Posted
June 30, 2026
Job Description
Teleperformance is seeking a Quality Manager to lead a team of quality analysts in Cape Town. The successful candidate will manage quality and auditing processes, implement quality management programs, and drive performance improvement initiatives within our customer service sectors.
The role requires strong leadership abilities, project management experience, and a focus on continuous improvement, ensuring best practices are in place to meet client requirements.
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