Location
cebu city, central visayas, Philippines
Posted
June 07, 2026
Job Description
Wipro in Cebu City, Philippines is seeking a dedicated professional to monitor agents for compliance with established processes and provide coaching based on evaluations. The ideal candidate will analyze information to recommend improvements and maintain tracking reports on performance. Strong communication, customer service skills, and the ability to work independently are essential. This role includes team management responsibilities and is focused on enhancing overall service quality and customer satisfaction.
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