Quality Assurance Analyst/Conversational AI Testing

BTI

Full-time Computer Occupations
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Location
Adelphi, Maryland, United States
Posted
June 13, 2026

Job Description

       Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative IT solutions to the Federal Government.


We are committed to excellence, innovation, and supporting mission-critical programs that serve our nation.


We are seeking a skilled Quality Assurance Analyst to join our team and support testing activities for Kore AI's conversational AI platform.


The ideal candidate will have a strong background in software testing, with a focus on AI and natural language processing technologies.  Responsibilities · Define functional and non-functional test strategies for the conversational AI platform. · Collaborate with AI developers and product owner to design comprehensive test cases covering various user scenarios, edge cases, and potential failure points. · Conduct rigorous testing of conversational AI models, including:...