Quality Assurance Analyst: Elevate Processes & Insights
Probe Group
Full-time
Management & Operations
Location
makati, metro manila, Philippines
Posted
June 04, 2026
Job Description
Probe Group in Makati seeks a professional to monitor and evaluate interactions between agents and customers. In this role, you will assess agent performance to meet quality standards and provide feedback for improvement.
The ideal candidate will work with team leaders to address quality issues and participate in process improvement initiatives. A commitment to compliance and adherence to quality standards is essential for success in this position.
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