QA Specialist-PM

Werfen

Full-time Business Operations Specialists
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Location
Beijing, Beijing, China
Posted
July 07, 2026

Job Description

Overview

Job Summary

  • Collection, record, investigate and feedback on customer complaints to improve customer satisfaction, and impement and report on product recall and adverse event to comply with NMPA regulations. 
  • Responsible for suppliers management and distributor qualification checking. 
  • Collect and analyze quality data to feedback potential risk and quality improvement point. 
  • Support other functions on quality related matters.

    • Responsibilities

    Key Accountabilities

  • Responsible for handling customer complaint to continuously improve customer satisfication.
  • Responsible for adverse event handling, including AE collecting, evaluation, reporting and product maintian in NMPA system.
  • Responsible for product recall actions development, implementation and reporting.
  • Responsible for quality training on complaint, adverse event and recall to ensure related activi...

    • Job Details

    • Job Type
      Full-time
    • Category
      Business Operations Specialists
    • Date Posted
      July 07, 2026
    • Application Deadline
      August 16, 2026