Provider Support Representative

Diversify

Full-time Information and Record Clerks
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Location
Taguig, Metro Manila, Philippines
Posted
June 01, 2026

Job Description

Summary

The  Provider Support  role is responsible for the coordinating and monitoring medical care for workers compensation, personal injury and motor vehicle accident clients. Works in partnership with attorney, physician office(s) and client ensuring high quality service expectations are met with positive outcomes.

Responsibilities

  • Reach out to the provider’s office via phone/email to see if a patient attended their scheduled appointments.
  • Request the medical records, notes, orders from those providers/practices.
    Upload the documentation from these providers/practices into our system & add any appointment follow up dates that they provide into our system.
  • create a referral in our system and send it to the provider based on designated guidelines.
  • Review all emails sent by our providers/practices to see what actions are
    needed and escalate to a case manager if necessar...

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      June 01, 2026
    • Application Deadline
      July 11, 2026