Location
Bracknell, Berkshire, United Kingdom
Posted
July 09, 2026
Job Description
Property Helpdesk Supervisor
Location: Bracknell (Hybrid)
Salary: Up to £35,000 + Benefits
Hours: 9am - 5pm (Mon - Fri) 37.5 hours per week
Contract: 9-Month FTC (Temp to Perm Opportunity)
Catch 22 are working with a Specialist UK care provider to recruit a Property Helpdesk Supervisor to oversee the day-to-day operation of a busy facilities helpdesk supporting a national portfolio.
This is a hands-on supervisory role, responsible for leading a small team, managing workloads, and ensuring a responsive, high-quality service across property and facilities queries. You will also act as the first point of escalation and support continuous improvement across processes and service delivery.
Key Responsibilities:
Supervise and support a team of Helpdesk Administrators
Allocate and monitor workload via CAFM systems (QFM)
Act as first escalation point for complex issues
Monitor service levels, reporting and performance
Drive service improv...
Location: Bracknell (Hybrid)
Salary: Up to £35,000 + Benefits
Hours: 9am - 5pm (Mon - Fri) 37.5 hours per week
Contract: 9-Month FTC (Temp to Perm Opportunity)
Catch 22 are working with a Specialist UK care provider to recruit a Property Helpdesk Supervisor to oversee the day-to-day operation of a busy facilities helpdesk supporting a national portfolio.
This is a hands-on supervisory role, responsible for leading a small team, managing workloads, and ensuring a responsive, high-quality service across property and facilities queries. You will also act as the first point of escalation and support continuous improvement across processes and service delivery.
Key Responsibilities:
Supervise and support a team of Helpdesk Administrators
Allocate and monitor workload via CAFM systems (QFM)
Act as first escalation point for complex issues
Monitor service levels, reporting and performance
Drive service improv...