Project Manager to assist with the implementation of a new IVR for our energy sector client.
S.i. Systems
Contract
Operations Specialties Managers
Location
Toronto, Ontario, Canada
Posted
March 17, 2026
Job Description
Fully remote role
Project Manager
Fulfill the implementation of a new IVR - NiCE CXone
Assist with the workforce management.
Change management of new processes.
Building a knowledge base for entire team.
Assist with the direction of the move to a national call sharing model.
Assist in the CSR team