Project Manager

Full-time Other-General

Project Manager

Altera Digital Health is seeking a motivated and detail-oriented Project Manager to join our Service Delivery Management (SDM) team. This is an exciting opportunity for an internal candidate who is passionate about client success, operational excellence, and driving measurable business outcomes. The Project Manager will serve as a key liaison between our clients and internal teams, ensuring the highest standards of service delivery while contributing to the company's growth and profitability.

Key Responsibilities

Client Relationship & Service Delivery Management

Serve as a primary point of contact for assigned client accounts, building trusted, long-term relationships

Manage and monitor contracted service delivery to ensure all commitments are met

Achieve and maintain a 95% client retention rate by proactively addressing client needs and concerns

Project ...