Job Description
Position Description:
Security Clearance: Reliability Clearance (active or eligible)
Are you an experienced Project Manager who wants to lead the business transformation workstreams of a large-scale Contact Centre Modernization program?
Working across business and technology teams, you will drive the planning, coordination, and delivery of multiple interdependent initiatives that support future-state operations, workforce transformation, operational readiness, reporting and analytics, and organizational change.
This is a highly visible role requiring exceptional stakeholder management, delivery leadership, and the ability to navigate complex enterprise environments while ensuring successful business outcomes.
Your future duties and responsibilities:
•Lead the planning and delivery of multiple business transformation workstreams within a large enterprise modernization program.
•Manage project scope, schedules...