Job Description
We are an emerging business consulting company providing services to industry-leading clientele in North America, Europe, and the Middle East.
We have a multidisciplinary service portfolio catering to 19 clients across 3 continents including market leaders in the Telecom, Healthcare, Insurance, Energy, Food, and Real Estate industries.
Job Description
Project Delivery Manager - Operations
MurkezTechnologies is seeking a high-performing and quality-driven Project Delivery Manager - Operations to lead operational delivery for U.S.-based client portfolios across retail, food chains, franchise operations, and other multi-location businesses. This role will be responsible for managing multiple teams, reviewing team output, driving operational excellence, and ensuring consistent achievement of KPIs, SLAs, quality standards, and client expectations in a fast-paced BPO environment.
Key Responsibilities:
Operations Delivery & ...