Job Description
Job description
Position Overview Softeon is seeking a highly organized and proactive Project Coordinator to support our Solution Delivery and Success Services teams. This role will focus on coordinating customer communications, managing resource allocation, and ensuring timely execution of deliverables across both change requests (tickets) and advisory services engagements. The ideal candidate will act as a central point of coordination between internal teams and customers, helping to drive project timelines, maintain visibility into ongoing work, and ensure a high level of customer satisfaction.
Responsibilities
• Serve as a primary coordination point for customer communication related to change requests and advisory services
• Track and manage incoming tickets, ensuring proper prioritization, assignment, and follow-through
• Coordinate internal resources across delivery, support, and advisory...