Program Specialist

Full-time other-general

Summary The National Consolidated Mail Outpatient Program (CMOP) network provides pharmaceutical support services to VA healthcare facilities located within defined respective CMOP service areas throughout the United States. The incumbent will provide organizational and program support over a multifaceted, highly technical production operation that brings together the functions of mail process information systems, data management, and automated pharmaceutical dispensing systems for all VA CMOPs. Responsibilities Major duties and responsibilities of the Program Specialist include but are not limited to the following: Plan and execute special projects, including managing business continuity and disaster recovery efforts for the CMOP program. Conduct research and analysis to identify issues, interpret data, and provide actionable recommendations to senior management on CMOP operations. Oversee mail processing and delivery management, develop policies and guidelines, and serve as a liaison...