Program Manager - TSI/RCS, OEX Training

Amazon

Full-time Other-General
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Location
hyderabad, hyderabad, India
Posted
July 15, 2026

Job Description

Operations Enablement and Excellence Training (OEXT) is a global organization
supporting Operations teams in their training needs across Buyer Risk Prevention
(BRP), Trust and Store Integrity (TSI), and Trustworthy Shopping Experience
(TSE). We are seeking an experienced Learning Experience Program Manager (LX PM) to
join the team, specifically supporting the TSI Training team. This pivotal role
will focus on three primary areas: first, partnering with Business teams to
understand training needs and devise solutions while serving as a consulting
partner; second, collaborating with Operations and Learner Performance teams to
drive application of corrective/preventive actions across Training deliverables
and processes; and third, managing key business priorities from stakeholders,
overseeing the project portfolio and intake process, and maintenance cycle
management for Learning Experience Design. The ideal candidate should possess
strong analytical ski...