Job Description
Position Overview
The Program Manager will play a critical role in establishing and maturing the PMO function within Professional Services and Customer Success. This individual will create and implement standard operating procedures (SOPs), develop training materials, and set up governance and control mechanisms to ensure successful project delivery. The Program Manager will mentor and guide project managers, lead by example, and ensure alignment with organizational objectives. In addition to PMO development, this role may directly manage some customer implementation projects, leveraging advanced project management methodologies and internal tools to deliver on-time, within scope, and on budget — consistently meeting customer expectations and contractual obligations.
About Loftware
Loftware enables our customers to provide authentic, compliant, and traceable products through a connected supply chain. With a focus on addressing complex challenges across in...