Location
Peoria, Illinois, United States
Posted
May 16, 2026
Job Description
Payrate: $42.00 - $43.00/hr.
Summary:
This role involves managing multiple Client Digital Support projects, overseeing client relationships, and providing data-driven insights to support decision-making. The position requires onboarding new projects, managing ongoing support initiatives, analyzing support data, and leading business reviews with stakeholders.
Responsibilities
Summary:
This role involves managing multiple Client Digital Support projects, overseeing client relationships, and providing data-driven insights to support decision-making. The position requires onboarding new projects, managing ongoing support initiatives, analyzing support data, and leading business reviews with stakeholders.
Responsibilities
- Day-to-day management of 5–7 Client Digital Support projects
- Overall client relationship management
- Provide Product Owners with data-driven insights to support applications and decision-making
- Manage onboarding of new projects into the Client Digital Support team
- Ongoing project management of steady-state support initiatives
- Analyze support data and identify trends
- Develop and lead monthly business reviews with stakeholders and b...