Location
Saline, Michigan, United States
Posted
July 21, 2026
Job Description
RESPONSIBILITIES:
- Collaborate with Program Manager to adjust backlogs, ensuring accurate ship dates, commit dates and improve on-time delivery.
- Prepare reports for key business indicators.
- Assist Program Manager to manage all commercial aspects of the business including product margin, product pricing (price effectiveness, inventory revaluation), RMAs, and ECO's
- Assist in processing customer part orders in accordance with established procedures. Accurately enter orders into computer system per system requirements and established procedures. Issue order confirmations to customers as necessary.
- Maintain customer files as needed for record keeping and for regular interaction with customers regarding account activity.
- Collect information from customers regarding product or service complaints. Process information in accordance with company compliant procedures and ensure that the information is promptly de...