Program Coordinator โ€“ Digital Accessibility

Insight Global

Full-time other-general
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Location
San Diego, CA, United States
Posted
June 06, 2026

Job Description

Job Description
Lead rollout of YuJa Panorama to help faculty ensure course content meets ADA / WCAG 2.1 AA standards ahead of the April 2027 DOJ mandate
Run faculty training programs (group + 1:1), create training materials (slides, documentation), and help instructors remediate content (PDFs, contrast, screen reader accessibility, etc.)
Act as main escalation point for accessibility issuesโ€”supporting a ticketing workflow where 4 student workers handle front-line remediation and escalate more complex cases
Coordinate (not directly manage) student workers, ensuring workflows are running smoothly and faculty are getting timely support
Track adoption and compliance using Panorama reporting, define key metrics, and provide updates to ITS leadership

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes every...