Program Advisor

Full-time Computer Occupations

Job Description

The  Program Advisor  position is tasked with moving students through our sales funnel to online application submission. The  Program Advisor  will work with all students who express interest in ISA & TEAN programs by helping them narrow down their program options based on the student's financial, academic, and extracurricular goals. They will utilize internal and external resources to properly advise students on protocols related to the specific needs of our host/home university partners and of those of ISA & TEAN. The Program Advisor  will follow standards of best practices laid out by bodies that support education abroad.

RESPONSIBILITIES

Receive and manage inbound interest typically through phone, email, live chat, incomplete applications, and various information request forms

Conduct outbound communication (typically phone and email) to Students to answer ques...