Professional Services Operations Manager

Bluecatnetworks

Full-time IT & Technology
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Location
toronto, on, Canada
Posted
July 03, 2026

Job Description

Overview

BlueCat is a company recognized as a great place to work, solving critical network challenges for global organizations. We manage systems that keep networks running smoothly, securely, and reliably, powering digital transformation with an Intelligent Network Operations platform that enables AI-driven, scalable operations for managing, securing, and optimizing networks.

We value a collaborative, trustworthy, and supportive environment. This role offers opportunities to advance your career within a company that invests in its people and emphasizes integrity, innovation, and global teamwork.

Responsibilities

  • Lead services forecasting and capacity planning to align resource supply with customer demand
  • Drive resource utilization and margin optimization, identifying opportunities to improve efficiency and profitability
  • Own professional services process design and optimization, including standardization and continuou...