Professional, IT Infrastructure Technology, IT Operations

Freudenberg

Full time Computer Occupations
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Location
Carmi, Illinois, United States
Posted
June 19, 2026

Job Description

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Identifies, diagnoses, and resolves IT infrastructure incidents on
  • 1st level (first/single point of contact) for all Vibracoustic users and communicates known solutions to end-users in a user-friendly, professional manner. Administration and reporting of user service requests as defined by IT management.
  • Manage end-user incidents and prioritize work based on defined SLAs. Implementation/Installation and administration/maintenance of IT infrastructure services with focus on availability, reliability and manageability following Vibracoustic IT standard processes in coordination with responsible IT management.
  • Active contribution to 2nd level group activities where required; global project contribution.
  • Education of users based on Vibracoustic processes to make optimal use of Vibracoustic business systems.
  • Contribute ideas to improve IT processes a...

    • Job Details

    • Job Type
      Full time
    • Category
      Computer Occupations
    • Date Posted
      June 19, 2026
    • Application Deadline
      July 29, 2026