Location
Chicago, IL, United States
Posted
July 15, 2026
Job Description
Job Description
As the Production Support Lead, you will be responsible for strategic project direction with Record Remediation and PrivateLink Update initiatives. You will lead (not directly manage) a cross-functional team responsible for the maintenance, integration, and implementation of OpenText software applications and associated technology solutions. Reporting to senior leadership, you will drive project delivery, ensure operational stability, and manage incident, problem, and change activities for these critical technology projects. You will partner with business, technology, risk, compliance, and vendor teams to achieve strategic outcomes aligned with organizational goals.
• Production Support Engineering – Lead the execution of Record Remediation and PrivateLink Update technology initiatives, developing strategic roadmaps and ensuring timely, transparent project delivery.
• Technology Integration and Support – Oversee solution requirements, design reviews, tech...
As the Production Support Lead, you will be responsible for strategic project direction with Record Remediation and PrivateLink Update initiatives. You will lead (not directly manage) a cross-functional team responsible for the maintenance, integration, and implementation of OpenText software applications and associated technology solutions. Reporting to senior leadership, you will drive project delivery, ensure operational stability, and manage incident, problem, and change activities for these critical technology projects. You will partner with business, technology, risk, compliance, and vendor teams to achieve strategic outcomes aligned with organizational goals.
• Production Support Engineering – Lead the execution of Record Remediation and PrivateLink Update technology initiatives, developing strategic roadmaps and ensuring timely, transparent project delivery.
• Technology Integration and Support – Oversee solution requirements, design reviews, tech...