Production Support Engineer, Java (Banking, 1-year renewable contract)

Full-time Management & Leadership

Please note that visa sponsorship is not available at this time.

Key Responsibilities

• Provide Level 3 Production Support by investigating production incidents, performing root cause analysis, and resolving production defects.
• Develop, test, and implement code fixes and change requests (CRs), ensuring high-quality, production-ready solutions.
• Collaborate with development, platform, testing, business, and support teams to deliver timely resolutions and system enhancements.
• Review technical solutions and code, participate in defect triage, and coordinate code reviews and production deployments.
• Maintain project documentation in Jira and Confluence, and manage source code using Git.
• Take end-to-end ownership of production issues, from investigation through deployment and post-release validation.
• Guide and coordinate offshore development teams while driving continuous improvements to application stabil...