Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted
July 03, 2026
Job Description
Location: Malaysia
Domain: Banking / Financial Services
We are looking for an experienced Production Support Engineer to join a high-availability banking environment supporting critical financial messaging and batch processing systems.
🔧 Key Responsibilities:
- Provide L2/L3 production support for batch and financial messaging systems
- Monitor and manage batch schedules using Control-M
- Troubleshoot job failures, perform root cause analysis (RCA), and ensure timely resolution
- Support SWIFT-based payment processing and message flows
- Work closely with infrastructure and application teams to ensure system stability
- Handle incident management, escalation, and production release support
- Maintain SLA compliance in a highly secure banking environment
🧠 Mandatory Skills:
- Strong experience in Control-M (job scheduling & batch monitoring)
- Proficiency in Linux (RHEL o...