Production Support Analyst

Planisware

Full-time Computer Occupations
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Location
tunis, tunis, Tunisia
Posted
June 05, 2026

Job Description

What you’ll do

As a Production Support Analyst , you will be responsible for providing support to our clients through the courteous, efficient, and accurate processing of client issues and requests in a timely and professional manner.

  • Represent the Production Support team on company-wide project teams.

  • Monitor environments' availability using monitoring platforms (Nagios)

  • Perform production support activities that involve the assignment of issues and issue analysis and resolution, guided by predefined procedures.

  • VM Creation and environment restoration using automated tools.

  • Raise production support issues to the project team.

  • Incidents escalation and reporting to the SaaS team

    • What is expected from you

  • License diploma or master's degree in information technology

  • Basic database skills, preferably in PostgreSQL

  • Expe...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      June 05, 2026
    • Application Deadline
      July 15, 2026