Production Reliability & App Support Analyst

ECLARO

Full-time IT & Technology
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Location
, , philippines, , , philippines, Philippines
Posted
June 03, 2026

Job Description

ECLARO in the Philippines is hiring for a Production Support role focused on maintaining application stability and managing ticket workflows. This position requires 2–4 years of experience in production support or IT operations and strong SQL skills for troubleshooting. Responsibilities include owning the production support queue, liaising with business users and IT, and communicating updates to stakeholders. The role also demands strong documentation and critical thinking skills in a fast-paced environment.
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