Product Support Manager - Ground Support
8482 PT Sandvik SMC
Job Description
Take your underground expertise to one of the world’s largest and most advanced mining operations. A leading global OEM in mining technology is seeking a Ground Support Product Manager to drive performance, innovation, and operational excellence at a world-class mining operation.
About the Role
This is a site-based position managing a Ground Support contract, working closely with operations, technical teams, and senior stakeholders to ensure strong product performance, contract delivery, and customer value.
Key Responsibilities
Lead product performance, trials, audits, and technical problem-solving
Build strong relationships with engineering, operations, and purchasing teams
Drive KPIs, reporting, and continuous improvement initiatives
Provide product training and technical support
Identify opportunities for innovation and efficiency
Ensure strict EHS compli...