Location
timmins, on, Canada
Posted
June 13, 2026
Job Description
Elevate service support with Toromont Cat as a Product Support Manager in Timmins, ON. Drive efficiency, quality, and profitability while leading a dedicated team.
This full-time managerial role at Toromont Cat requires overseeing after-sales support operations. You will ensure technicians are well-trained and scheduled, manage service delivery, and contribute to continuous improvement initiatives. Your expertise will optimize workflows and enhance customer satisfaction across operations.
Key Responsibilities:
ā¢ Ensure compliance with CSAs and manage warranty claims
ā¢ Collaborate for timely dispatch and technical support
ā¢ Lead planning of technical training programs
ā¢ Execute strategic projects for operational improvements
ā¢ Analyze data to identify trends and issues
Requirements:
ā¢ Bachelorās degree in Business Administration or Engineering
ā¢ 5-8 years experience in product support or operations
ā¢ Exceptional communication skills in all formats
ā¢ S...
This full-time managerial role at Toromont Cat requires overseeing after-sales support operations. You will ensure technicians are well-trained and scheduled, manage service delivery, and contribute to continuous improvement initiatives. Your expertise will optimize workflows and enhance customer satisfaction across operations.
Key Responsibilities:
ā¢ Ensure compliance with CSAs and manage warranty claims
ā¢ Collaborate for timely dispatch and technical support
ā¢ Lead planning of technical training programs
ā¢ Execute strategic projects for operational improvements
ā¢ Analyze data to identify trends and issues
Requirements:
ā¢ Bachelorās degree in Business Administration or Engineering
ā¢ 5-8 years experience in product support or operations
ā¢ Exceptional communication skills in all formats
ā¢ S...