Location
toronto, on, Canada
Posted
July 16, 2026
Job Description
Elevate client interactions as a Product Solutions Analyst at EliseAI. Leverage your technical expertise to support housing and healthcare clients with efficiency and empathy.
In this role, you will be a pivotal member of the Product Solutions team, providing exceptional service to clients by troubleshooting and resolving issues. Your strong knowledge of client configurations and systems will help bridge the gap between client experience and product teams. You'll be empowered to make data-driven decisions, ensuring clients feel supported throughout their journey.
Key Responsibilities:
• Serve as the first point of contact for client queries
• Deliver timely and empathetic solutions to issues
• Gather details for accurate and swift resolutions
• Manage client ticketing queue efficiently
• Understand platform integrations with Property Management Systems
Requirements:
• Minimum 1 year in Technical Support or simil...
In this role, you will be a pivotal member of the Product Solutions team, providing exceptional service to clients by troubleshooting and resolving issues. Your strong knowledge of client configurations and systems will help bridge the gap between client experience and product teams. You'll be empowered to make data-driven decisions, ensuring clients feel supported throughout their journey.
Key Responsibilities:
• Serve as the first point of contact for client queries
• Deliver timely and empathetic solutions to issues
• Gather details for accurate and swift resolutions
• Manage client ticketing queue efficiently
• Understand platform integrations with Property Management Systems
Requirements:
• Minimum 1 year in Technical Support or simil...