Location
Remote, Remote, Mexico
Posted
June 05, 2026
Job Description
Helpware in Mexico, Jalisco, Región Centro is seeking a customer support representative to provide first-level support via email and chat. This role involves addressing inquiries, troubleshooting, and guiding users. Successful candidates will demonstrate a positive attitude and effectively communicate technical information to non-technical users, maintaining ownership of cases until resolution. Join Helpware for an opportunity to grow your skills in a collaborative environment.