Job Description
About Our Client: Our client is a business services organization that leverages AI and digital tools, along with human resources, to support customer-facing and operational activities. The company works with organizations across sectors and provides assistance in communication, sales support, and service operations, focusing on improving efficiency and scalability.
About the role: As a Product Engineer – I, you’ll work on building and evolving production-grade Voice AI systems that customers actively use. You’ll operate close to real deployments, identifying gaps surfaced by live usage, designing solutions, and shipping them into production. Some work moves fast, while some is planned and iterative, with priorities driven by real customer outcomes rather than long-term pre-defined roadmaps. You’ll leverage the platform to configure, extend, and build AI-native workflows while writing production-quality code where needed, and work in...