Job Description
Job Description
Job Title :- Product Documentation Specialist
Department Department:- Customer Experience
Experience :- 2 to 5 years
Job Overview
We are looking for a detail-oriented and technology-savvy Product Documentation Specialist to join our growing team. You will be responsible for creating, maintaining, and continuously improving user-facing and internal documentation for our product suite - working at the intersection of product, engineering, and customer success.
This role goes beyond traditional technical writing. You will leverage AI tools to accelerate content creation, build scalable documentation systems, and contribute to knowledge management across the organisation. We expect someone who is self-driven and creative - someone who doesnt wait to be told what needs improving, but proactively identifies opportunities to present product information i...