Job Description
Gather fact based, measurable VOC (volatile organic compounds) data and communicate to organization. Communicate Mercury new product changes to boat OEM's via ACTION Presentations. Assist boat builders with the integration of marine propulsion systems (Bill of Materials, Structural Reviews, Installation & Sea Trial Reviews, Vessel Personalities, Performance Optimization, Issue Resolution). Champion resolution of current product concerns. Create clear and concise problem definitions. Manage interim containment actions at the OEM. Implement permanent corrective actions and prevention. Document issues in Mercury's CPR System. Ensure OEM propulsion system installations meet Mercury Marine's installation requirements. Perform and document annual installation audits on current production boat model. Champion resolution of installation issues documented in audits. Support the integration of current products into new boat models. Support and facilitate propulsion system installation trainin...