Producer Experience โ€“ AI Lead

Gallagher

FULL_TIME Entertainers and Performers, Sports and Related Workers
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Location
Toronto, Ontario, Canada
Posted
July 01, 2026

Job Description

Overview

The Producer Experience โ€“ AI Lead is accountable for the discovery, definition, and delivery of AI use cases. The analyst sits at the intersection of sales leadership, producers, and technical teams โ€” translating field reality into clear AI requirements, partnering with engineering and data science to shape the solution, and managing outcomes through to measurable adoption and impact. Above all, this analyst is the connective tissue between the field and our AI capability โ€” ensuring every AI investment is rooted in a real producer problem, delivered with rigor, and judged on whether it actually helps the field sell, serve, and retain. How you'll make an impact AI Use Case Discovery Engage producers, sales leaders, and operations partners to surface high-value AI opportunities โ€” starting from the producerโ€™s day, not the technologyโ€™s capabilities. Run discovery sessions that go beyond the ask โ€” understand the underlying workflow, the friction, and the outcom...