Process Improvement Expert

ISS

Permanent Business Operations Specialists
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Location
West Midlands, England, United Kingdom
Posted
June 20, 2026

Job Description

Job Description

We are looking for someone who will work closely with stakeholders and process experts to assess current-state processes, design future-state solutions, and implement change across people, process, and technology to improve efficiency, quality, and control across the organisation.

Key Responsibilities

  • Lead end-to-end process improvement initiatives from discovery through implementation and embedding, delivering measurable improvements in efficiency, quality, and customer outcomes.
  • Analyse, map, and redesign end-to-end business processes using as-is and to-be assessments, root cause analysis, and process diagnostics.
  • Identify bottlenecks, control gaps, and performance variation, recommending opportunities for simplification, standardisation, automation, and waste reduction.
  • Design practical, scalable, and compliant future-state processes, operating models, standards, and operating procedures aligned...

    • Job Details

    • Job Type
      Permanent
    • Category
      Business Operations Specialists
    • Date Posted
      June 20, 2026
    • Application Deadline
      July 30, 2026