Process Excellence Manager- HR Services (APAC)

DHL

Full-time Management & Operations
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Location
petaling jaya, selangor, Malaysia
Posted
July 22, 2026

Job Description

In a global company like ours, the possibilities are endless. Discover the positive impact you can make and build an amazing career at DHL. We are more than just a parcel delivery company; we have a clear goal: to connect people and improve lives.

Role Purpose

The role is responsible for identifying improvement opportunities, analyzing business processes, implementing sustainable solutions, and driving a culture of operational excellence. Working closely with business leaders and crossโ€‘functional teams, this position will lead improvement projects, standardization efforts, and change initiatives to achieve measurable business outcomes aligned with organizational objectives.

Key Responsibilities

  • Lead and drive process optimization and transformation initiatives across the APAC region and various HR functions
  • Lead process optimization initiatives to improve productivity, quality, customer experience, and operational effectiveness ...