Job Description
Process Documentation & Training Support Specialist
About the job Process Documentation & Training Support Specialist
Job Title
Process Documentation & Training Support Specialist (Mid-Level)
Work Arrangement
Contract / Project-Based (with possible extension based on project requirements)
Employment Type
Contract / Project-Based (with possible extension based on project requirements)
Role Summary
The Bank is seeking a mid-level Process Documentation & Training Support Specialist (Core Banking) to support the ongoing implementation of a new core banking system. This role is primarily responsible for independently producing accurate, clear, and operationally usable Job Cards and Desktop Procedures based on approved business processes, system configurations, and validated test scenarios.
The role focuses on translating end-to-end business processes in the new c...