Process Consultant (Business Discovery and Optimization)

International Financial Group

Contract Business Operations Specialists
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Location
Toronto, Ontario, Canada
Posted
March 23, 2026

Job Description

Our client, a Top 5 Canadian Bank, is looking to hire a Process Consultant (Business Discovery and Optimization) for a 12-month contract (with potential extension or conversion to FTE). This is a hybrid position based in Toronto.


Responsibilities:

  • Provide in-depth business analysis and process consultation to support Enterprise Digital & AI Enablement in improving operational and business processes.
  • Identify process inefficiencies, assess impacts, and recommend actionable solutions that enhance client and employee experiences.
  • Develop detailed current and future state process maps to identify improvement opportunities.
  • Facilitate collaboration and brainstorming sessions with cross-functional stakeholders using tools such as FigJam or Mural.
  • Analyze data to extract insights, perform cost-benefit analysis, and support decision-making.
  • Lead or support moderate-complexity initiatives to enhance or optimize business pr...

    • Job Details

    • Job Type
      Contract
    • Category
      Business Operations Specialists
    • Date Posted
      March 23, 2026
    • Application Deadline
      May 02, 2026