Problem Support Manager

NANA Regional Corporation

Full-time other-general
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Location
Springfield, VA, United States
Posted
July 02, 2026

Job Description

Manages the design, implementation of information technology infrastructure, including computer application systems, computer and communication systems, network and related systems.

**Responsibilities**

+ Manages the hardware and software inventory and procurement.
+ Develops analytical and reporting tools, feasibility studies, and recommendations for enhancements to the information technology infrastructure and its supporting hardware and software.
+ Comprehensive knowledge of the field's concepts and principles.
+ Leads and directs the work of other employees and has full authority for personnel decisions.
+ Administers departmental policies and procedures, evaluates results and performance, and assists with the development of new or modified budgets, strategic plans, or policies.
+ Responsible for managing the lifecycle of all network infrastructure problems.
+ Responsible for making temporary solutions (workarounds) available to incident manageme...