Job Description
SUMMARY:
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POSITION INFO:
Key Responsibilities Monitor, Triage, escalate, and resolve issues raised by monitoring systems proactively before they impact business operations. Deploy and manage Windows and third-party application patches across servers, desktops, firewalls and access points. Management of the ManageEngine console providing Enhanced 3rd Party patching to a subset of customers. Monitor and maintain Datto and Veeam backup solutions to ensure successful backups. Perform routine backup validation and testing. Onboarding of Proactive Services, including but not limited to Remote Monitoring, Patch Management, Datto SaaS, Datto BCDR. Monitor and apply SSL Certificates. Create scripts and automated tasks to increase efficiency across the business.