Proactive Desktop Support Engineer (Windows & 365)
Sharp Brains
Full-time
Soporte técnico y administración
Location
tlaxcala de xicohténcatl, tlaxcala, Mexico
Posted
July 17, 2026
Job Description
Sharp Brains in Tlaxcala, Mexico is seeking a proactive Desktop Support Engineer to join our IT team. You will provide on-site and remote support, maintain desktop systems, and troubleshoot hardware and software issues in an enterprise environment.
You will install Windows 10/11, manage Microsoft 365 and Outlook, and support Intune and SCCM, VPNs, and core network services while delivering excellent customer service and meeting SLA targets.
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