Location
Widnes, Cheshire, United Kingdom
Posted
July 09, 2026
Job Description
Priority Support Officer
Widnes
£39,347
Permanent, Full Time
Here at Halton Housing, we are looking for an experienced Priority Support Officer to work across our vibrant organisation.
Hours: 37 hours per week (Monday - Friday)
Duration: Permanent
What You’ll Do:
* Manage a patch of properties, ensuring tenancies are sustained and resources are targeted effectively
* Assess referrals, identify risks and vulnerabilities, and refer customers for appropriate support
* Carry out home visits to assess property condition and support customers to maintain their tenancy
* Manage a caseload, using data and insight to provide tailored support and improve outcomes
* Support vulnerable customers, including victims of domestic abuse, working with internal teams and external partners
* Provide clear advice to customers and colleagues, managing expectations in line with policies and procedures
Widnes
£39,347
Permanent, Full Time
Here at Halton Housing, we are looking for an experienced Priority Support Officer to work across our vibrant organisation.
Hours: 37 hours per week (Monday - Friday)
Duration: Permanent
What You’ll Do:
* Manage a patch of properties, ensuring tenancies are sustained and resources are targeted effectively
* Assess referrals, identify risks and vulnerabilities, and refer customers for appropriate support
* Carry out home visits to assess property condition and support customers to maintain their tenancy
* Manage a caseload, using data and insight to provide tailored support and improve outcomes
* Support vulnerable customers, including victims of domestic abuse, working with internal teams and external partners
* Provide clear advice to customers and colleagues, managing expectations in line with policies and procedures