Principal Program Manager - CCaaS / SaaS (Account-Based)

Sprinklr

Full time Operations Specialties Managers
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Location
Gurgaon, Haryana, India
Posted
June 27, 2026

Job Description

Description

Key Responsibilities

Customer Leadership & Single Point of Contact

  • Act as the primary interface for customer leadership, ensuring clear communication and alignment
  • Build strong relationships with business and technology stakeholders
  • Represent the overall program status, risks, and value delivered in leadership forums

    • Program Coordination & Delivery Oversight

  • Coordinate across multiple workstreams, business units, and delivery teams
  • Ensure all projects are executed on time and aligned to agreed milestones
  • Participate in track-level calls to maintain close visibility on execution

    • Value Delivery & Business Alignment

  • Work closely with customer business teams to ensure solutions drive measurable business outcomes
  • Track and communicate value realization and...

    • Job Details

    • Job Type
      Full time
    • Category
      Operations Specialties Managers
    • Date Posted
      June 27, 2026
    • Application Deadline
      August 06, 2026