Principal Platform Architect: AI & Cloud Governance

ServiceNow

Full-time Other-General
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Location
Remote, Remote, South-Africa
Posted
July 12, 2026

Job Description

ServiceNow is seeking a Principal Platform Architect to join the Customer Outcomes team in Midrand, South Africa. This role requires a technical advisory expert who will help clients establish a strong foundation on the ServiceNow Platform while ensuring best practices are adhered to. The ideal candidate will have over 12 years of experience, management consulting background, and a proven track record in leveraging AI capabilities. The position offers flexibility with up to 80% travel.