Principal Engineer – ITSM Implementation Project

The Judge Group

Permanent Computer Occupations
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Location
New York, New York, United States
Posted
July 02, 2026

Job Description

We are seeking a highly skilled ITSM Implementation Project Manager to lead full‑cycle deployments of enterprise IT Service Management (ITSM) platforms, including ServiceNow, Jira Service Management, and similar tools.

The ideal candidate will be responsible for driving end‑to‑end project delivery within a fixed‑price contract environment, ensuring alignment with project scope, timelines, quality standards, and stakeholder expectations.

This role demands strong expertise in ITIL best practices, project governance, risk management, stakeholder communication, and organizational change management.

Required Experience

  • 12–15 years of IT Project Management experience
  • Minimum 2–3 full end‑to‑end ITSM implementations (more preferred)
  • Deep experience with ServiceNow project delivery
  • Strong background in fixed‑price / fixed‑budget contract management
  • Candidates with extensive ITIL experience may be considered in lieu of I...

    • Job Details

    • Job Type
      Permanent
    • Category
      Computer Occupations
    • Date Posted
      July 02, 2026
    • Application Deadline
      August 11, 2026